Privacy and Confidentiality Policy

Introduction

The Digital Marketing Academy LLC ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or engage with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Payment and billing information
• Account credentials (username and password)
• Business information (company name, industry, business goals)
• Communication preferences
• Information provided in forms, surveys, or feedback
• Any other information you choose to provide

Automatically Collected Information

When you access our website or services, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you connect your account)
• Payment processors
• Marketing partners
• Public databases
• Analytics providers

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Creating and managing your account
• Delivering courses, coaching, and other educational content
• Communicating with you about products, services, and updates
• Responding to your inquiries and providing customer support
• Sending marketing and promotional communications (with your consent)
• Analyzing usage patterns and improving user experience
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations
• Enforcing our terms and conditions

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Email delivery and marketing automation
• Website hosting and maintenance
• Customer relationship management
• Analytics and data analysis
• Customer support services

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Protection of Rights

We may disclose your information when we believe it is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Prevent or investigate possible wrongdoing
• Enforce our terms and conditions

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we collected the information
• Legal and regulatory requirements
• Our legitimate business interests

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes).

Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly

Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Do Not Track

Some browsers have a "Do Not Track" feature. We do not currently respond to Do Not Track signals.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Third-Party Websites and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Confidentiality Commitment

In addition to protecting your personal information, we are committed to maintaining the confidentiality of any proprietary or sensitive business information you share with us during coaching sessions, consultations, or other interactions.

We will not disclose your confidential business information to third parties without your explicit consent, except as required by law or as necessary to provide our services (e.g., with service providers bound by confidentiality obligations).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

Your Consent

By using our website and services, you consent to this Privacy and Confidentiality Policy and agree to its terms. If you do not agree with this policy, please do not use our services.